FAQ
Questions, answered.

Getting started
- How does an online visit work?
- You answer a short online intake about your health and goals. A licensed provider reviews it, usually within 24 to 48 hours, and may message you with questions before deciding whether treatment is appropriate.
- Do I need a prescription?
- Yes. Every treatment on this site is prescription only. Completing an order is not a prescription and does not guarantee one.
- Is this for emergencies?
- No. If you think you may have a medical emergency, call 911 or go to the nearest emergency room.
Providers & prescriptions
- Who prescribes my treatment?
- A licensed nurse practitioner or physician assistant from LocumTele, licensed in your state, reviews your intake and decides whether a prescription is appropriate. If prescribed, your medication is dispensed by VSDH, a state-licensed pharmacy, and shipped to you discreetly.
- What if I'm not approved?
- No charge until a licensed provider approves treatment. Not approved = not charged, and nothing ships.
- Are these medications compounded?
- Compounded Tirzepatide + Glycine Injectable: Compounded. Compounded medications are not FDA-approved.
- Compounded Semaglutide + B12 Injectable: Compounded. Compounded medications are not FDA-approved.
- Compounded Tirzepatide Tablets (ODT): Compounded. Compounded medications are not FDA-approved.
- Compounded Semaglutide Tablets (ODT): Compounded. Compounded medications are not FDA-approved.
- Compounded Sermorelin Injectable: Compounded. Compounded medications are not FDA-approved.
Pricing & billing
- When am I charged?
- You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.
- What's included in the price?
- Each product has one monthly price. It includes your online visit, the medication if prescribed, ongoing provider messaging and shipping.
- How do I cancel?
- Your plan renews automatically at the price and interval shown until you cancel, and you can cancel any time before your next refill by emailing support@corvellehealth.com. You can also email support@corvellehealth.com.
Shipping
- Where do you ship?
- We serve 47 states and Washington, D.C. We ship to: AL, AR, AZ, CA, CO, CT, DE, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. See State availability.
- When will it ship?
- If a licensed provider approves treatment, your prescription goes to VSDH, a state-licensed pharmacy, which prepares it and ships it discreetly with tracking.
Privacy & safety
- Is my information private?
- Your information is kept private and never sold. Visits happen through a secure telehealth platform. Your licensed provider reviews your intake before any prescription is issued.
- What if I have a side effect?
- Contact your care team by emailing support@corvellehealth.com. For severe symptoms, call 911 or go to the nearest emergency room.

Health, moving forward.
Online care from licensed providers, with treatment prescribed only if appropriate.